eCareerFairs Event Platform Support
technical support for event platform usage
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Attendee Help
Representative Help
College Only Rep Help
Find answers to the most common questions related to job seeker and student functionality of the eCareerFairs platform.
1. How to Use the Platform - Day of Event
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Job seekers and Students - Learn how navigate and use the eCareerFairs platform for the day's event.
2. Test Video and Microphone
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Learn how to test the video and microphone functionality on the eCareerFairs platform.
3. End a Private Chat or Video
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Job seekers and Students - End a Private Chat or Video on the eCareerFairs platform.
4. Receive an invite to a Conversation
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Job seekers or Students - learn how to receive and respond to an invitation from a representative on the eCareerFairs platform.
5. Access Your Chat History
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Job seekers and Students - learn how to access your chat history on the eCareerFairs platform.
6. Update Resume
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Job seekers and Students - learn how to replace your uploaded resume or transcript on the eCareerFairs platform
7. Update Photo and Resume/Transcript
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Job seekers or Students - learn how to update your photo and resume or transcript on the eCareerFairs platform.
Find answers to the most common questions related to representative functionality of the eCareerFairs platform.
1. Representative Training Webinar
(25 min)
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A webinar demonstrating how to navigate and use the eCareerFairs platform from a representative perspective.
2. Test Video and Microphone
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Learn how to test the video and microphone functionality on the eCareerFairs platform.
3. Invite Attendees to a Chat during the event
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Representatives - Learn how to invite an attendee to a text or video chat on the eCareerFairs platform.
4. Invite Attendees to a Chat during the event - Advanced
(2 min)
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Representatives - Get some better insights on how to invite an attendee to a text or video chat on the eCareerFairs platform.
5. Change your attendee greeting
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Representatives - Learn how to change your attendee greeting on the eCareerFairs platform.
6. End a Private Text or Video Conversation
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Representatives - Learn how to end a text or video chat on the eCareerFairs platform.
7. Starting a Video Chat
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Representatives - Learn how to start a video chat on the eCareerFairs platform.
8. Access Your Chat History - Reps
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Representatives - Learn how to access your chat history on the eCareerFairs platform.
Find answers to the most common questions related specifically to college representative functionality of the eCareerFairs platform (COMING SOON).